Frequently Asked Questions (FAQ)

General Course Questions

How long does it take to complete the course?

Our courses are self-paced, meaning you can complete them on your own schedule. Most students finish within 3 to 6 months, depending on their availability and study time.

Is the course 100% online?

Yes! Our training is fully online and accessible from anywhere. You can log in and study at any time, making it easy to fit into your schedule.

Do I need prior experience in healthcare or billing/coding?

No prior experience is required! Our courses are designed for beginners and career changers, guiding you from the fundamentals to advanced skills.

Enrollment & Payments

How do I enroll in the course?

Enrolling is simple! Click on the "Enroll Now" button on the Training page, complete your registration, and make your payment to get started immediately.

What payment options are available?

We accept all major credit and debit cards. We also offer flexible payment plans for students who need them.

Do you offer payment plans?

Yes! We offer payment plans to make tuition more accessible. Click on "Enroll Now" for details on available options.

Is there a refund policy?

Due to the digital nature of the course, we do not offer refunds once access has been granted. However, we are committed to student success and offer support to help you complete the program.

Certification & Career Support

Will I earn a certification after completing the course?

Yes! After successfully completing the course, you’ll receive a certificate of completion. Additionally, we provide exam prep for industry-recognized certifications.

Do you provide assistance with finding a job after completing training?

Yes! We offer career support, including resume building, job search assistance, and interview coaching, to help you transition into the workforce.

Are there practice exams included?

Yes! Our training includes practice tests and real-world scenarios to help you prepare for certification exams.

Technical & Support Questions

What if I have trouble accessing my course materials?

If you experience technical difficulties, our support team is available to assist you. Just email support@procodesolutions.org.

How do I contact support if I have questions?

You can reach us via email at support@procodesolutions.org.

Can I access the course on my phone or tablet?

Yes! Our platform is mobile-friendly, allowing you to study on your computer, tablet, or smartphone.

Still Have Questions?

If you don’t see your question here, feel free to contact us for more information.